Returns & Exchanges

At Toy Company, we want you to love your fashion finds; if your purchase isn't a perfect fit, you can return or exchange items within 30 days of delivery. All returned apparel must be in its original, unworn condition with all tags still attached.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Prepare Your Package

    Securely pack your items in their original packaging and include the printed return slip inside the box.

  • 3.
    Attach Shipping Label

    Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your package.

  • 4.
    Drop Off and Track

    Drop your package at any authorized carrier location and keep your tracking number until your refund or exchange is processed.