Returns & Exchanges
At Toy Company, we want you to love your fashion finds; if your purchase isn't a perfect fit, you can return or exchange items within 30 days of delivery. All returned apparel must be in its original, unworn condition with all tags still attached.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack your items in their original packaging and include the printed return slip inside the box.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your package.
- 4.Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number until your refund or exchange is processed.