Frequently Asked Questions

Everything you need to know about shopping at Toy Company.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Returns are processed within 7 business days of receipt.

How do I determine my size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our fits range from slim to oversized.

Are your materials sustainably sourced?

Yes, Toy Company is committed to ethical fashion. We use organic cotton and recycled polyester in over 80% of our current collection.

Can I change or cancel my order?

Orders can be modified or canceled within 1 hour of placement. After this window, our warehouse begins processing and we can no longer make changes.

Do you offer international shipping?

We currently ship to over 50 countries worldwide. International shipping rates and duties are calculated automatically at checkout based on your location.